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Sat, May 08
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Tom Kenny›s Pixel 3A phone stops working. Google promised to replace it, but stalls for three months. How can he get a new phone?

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Diane Luedtke’s Groupon for TSA PreCheck doesn’t work. Can she persuade the company to refund it?

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The seat belts on Richard Johnson’s Lexus RX350 won’t release. But his dealership can’t help him. How do you fix this?

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Tessa Tan orders a sweatshirt from Armani Exchange, but it doesn’t fit. Why won’t the company exchange it for her?

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When the console on Suzanne Kailey’s NordicTrack stops working, the company tries to fix it. But it can’t. Is a refund in order?

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What’s wrong with Robin Hogue’s Acura TLX? And why won’t Acura cover her warranty repairs?

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The COVID-19 outbreak cancels Mike Feehrer’s wedding. But Relics Rental, a wedding rental business, wants to keep the $3,534 he paid. Can it do that?

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The Chartered Financial Analyst (CFA) exam Nikita Kejriwal was supposed to take has been canceled. Can she get a refund?

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