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Tom Kenny›s Pixel 3A phone stops working. Google promised to replace it, but stalls for three months. How can he get a new phone?
Diane Luedtke’s Groupon for TSA PreCheck doesn’t work. Can she persuade the company to refund it?
The seat belts on Richard Johnson’s Lexus RX350 won’t release. But his dealership can’t help him. How do you fix this?
Tessa Tan orders a sweatshirt from Armani Exchange, but it doesn’t fit. Why won’t the company exchange it for her?
When the console on Suzanne Kailey’s NordicTrack stops working, the company tries to fix it. But it can’t. Is a refund in order?
What’s wrong with Robin Hogue’s Acura TLX? And why won’t Acura cover her warranty repairs?
The COVID-19 outbreak cancels Mike Feehrer’s wedding. But Relics Rental, a wedding rental business, wants to keep the $3,534 he paid. Can it do that?
The Chartered Financial Analyst (CFA) exam Nikita Kejriwal was supposed to take has been canceled. Can she get a refund?