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After Michelle Crews buys a Groupon for a cleaning service, the business closes. Can she get a refund from Groupon?
I ordered an HP Pavilion laptop from Sam's Club recently and paid $856 for it. I never received it.
I recently received seven fraudulent transactions on my PayPal account.
After JetBlue cancels Deborah Luiz’s flight from St. Maarten to Boston, her credit card promises to refund her points and airfare.
Sears promises Diana Linville a refund for her freezer. But the money seems to be frozen in the company’s accounts.
There’s a blob on the screen of Pam Harper’s new Samsung TV. She wants a refund or replacement, but the company wants to fix it. Who’s right?
When Sherrie Segall orders a “walnut” platform storage bed from Groupon, she assumes it’s made of wood. It’s actually made of particleboard. Can she get her money back?
Lourdes Whiteman’s new hearing aid from Audien Hearing isn’t what she expected. And neither is the company’s 30-day refund policy. Audien is offering her only half of her money back. Why?
My husband, Tony, lives and breathes Christmas.
What if you ordered a $1,200 garden shed online, but instead, the scammer sends you only a free Costco magazine?
After Sheila Korte returns the nonworking Bose headset she bought online, eBay shortchanges her by $99 on her return. Worse, she can’t even get in touch with the seller to appeal the decision. Is she out of luck?