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This undated image posted to Richard Russell's YouTube channel shows Russell, an airline ground agent. Investigators are piecing together how Russell stole an empty commercial airplane, took off from Sea-Tac International Airport in Seattle, and crashed into a small island in the Puget Sound in Washington. (Richard Russell/YouTube via AP)

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He cracked jokes, complimented the professional demeanor of an air traffic controller and apologized for making a fuss.

By GENE JOHNSON, Associated Press August 13, 2018