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A select number of seats remain at the Arizona Department of Transportation Motor Vehicle Division in Prescott. These seats are reserved for those with an appointment or who request to sit instead of stand in their designated line.

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Tease photo

MVD goes 'lean,' cutting back on wait times

Third-party providers see it as vindication

When he lived in Virginia six years ago, Todd Richardson would sometimes spend upward of six hours in the state’s department of motor vehicles.