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Trusted local news leader for Prescott area communities since 1882
7:52 PM Wed, Jan. 16th

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Statistics for Prescott’s Motor Vehicle Division location show the amount of time it took customers to enter the door, be greeted, wait in line, complete their transactions and leave the building.

Stories this photo appears in:

Tease photo

MVD goes 'lean,' cutting back on wait times

Third-party providers see it as vindication

When he lived in Virginia six years ago, Todd Richardson would sometimes spend upward of six hours in the state’s department of motor vehicles.