Deaf or hard of hearing? Don’t let an emergency during COVID-19 hinder talking with masked paramedics
Transcribe app on a smart phone or tablet can display conversations in real time

Deaf and Hard of Hearing Community Advocate Jack Clevenger came up with a simple solution to communications issues between EMS and people who are hearing impaired, exacerbated by the use of masks during the COVID-19 pandemic. Following his recommendations, emergency medical workers adopted the use of translation and caption apps in Yavapai County. (Jesse Bertel/Courier)

Deaf and Hard of Hearing Community Advocate Jack Clevenger came up with a simple solution to communications issues between EMS and people who are hearing impaired, exacerbated by the use of masks during the COVID-19 pandemic. Following his recommendations, emergency medical workers adopted the use of translation and caption apps in Yavapai County. (Jesse Bertel/Courier)

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