Tri-City Towing receives ACE award
Grady Clements from Tri-City Towing of Chino Valley has received the American Towman Magazine ACE Award for achievement in service performance.
Recipients were nominated by the nation’s major motor clubs and dispatch centers, including: GEICO, Road America, Agero, Motorcycle Towing Services, Nation Safe Drivers, Quest Towing Services, Pinnacle Motor Club, Roadside Protect, and USAC/MD, according to a news release.
The nomination guidelines for the ACE Award include: the highest percentage of calls when the estimated time of arrival is achieved, consistency in response time, written appreciation from customers, and percentage of calls serviced (instead of turning them away) thereby reflecting reliability and overall professionalism.
ACE recipients rank in the top 1% of the towing industry’s service providers.
The ACE Award is presented by American Towman Magazine, a trade publication serving emergency road service professionals.
The ACE Award was commemorated by an original design belt buckle.
The buckles were presented to the award recipients present at the ACE Encore Ceremony at the SouthPoint Hotel and Casino in Las Vegas on May 10 during the American Towman ShowPlace.