Originally Published: August 31, 2018 7:54 p.m.
The maddening number of illicit phone calls (Robocalls) described in your recent editorial has become not only a distraction but can become potentially dangerous. Caller ID does provide some relief from these calls, but numbers from the local area are impossible to screen. We have received at least 15 calls in the past year from the same credit card company. Requests to be taken off their call list has failed. We have also received calls about our Windows computer from some foreign land stating that our computer is under attack, but for a fee ($$) they can fix it … There are warnings on the net about even saying the word “YES” when answering the phone as it can be used by crooks to get your personal information. I thought the “Do Not Call List” was designed to prevent this kind of activity. The situation has become so bad we now ignore all calls from people not on our caller ID list, which means that we may miss important calls … such as the recent evacuation notice during the Viewpoint Fire. Legit businesses such as the credit card company are easy to identify and could be fined for their incessant, obnoxious and I hope illegal business practices. Hackers are a real issue, but the military services are being trained in cyber warfare and it would be a service to the country, and good practice, if they could identify these hackers for the Federal Communications Commission and shut them down. We agree … the FCC needs to do more, getting ahead of the scammers and technology and develop an effective way to block robocalls.