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Thu, Feb. 27

State sues auto glass business for violating Do Not Call Registry

PRESCOTT VALLEY – Arizona Attorney General Mark Brnovich is suing an auto glass company for making illegal sales calls to former customers.

The Attorney General’s Office alleges Prescott Valley-based AJ’s Auto Glass placed “numerous telemarketing calls” to in-state customers listed on the National Do Not Call Registry, soliciting windshield repair and replacement services.

“This lawsuit should serve as a warning to telemarketers who ignore the law and continue to harass Arizonans on the Do Not Call list,” Brnovich said. “This office will take action against any business that blatantly violates Arizona’s telephone solicitation laws.”

Management at AJ’s Auto Glass declined to comment on the suit.

In a complaint filed in Maricopa County Superior Court, the Attorney General’s Office said customers have been receiving the calls since at least 2014, even after consumers asked not to be called again.

Consumers who blocked one number continued to receive calls from other numbers, the complaint continues.

Brnovich asked the court to order AJ’s Auto Glass to stop the alleged illegal telephone solicitation, and to order the business to pay civil penalties associated with the investigation and litigation.

Attorney General’s Office spokeswoman Mia Garcia said a successful court order puts additional penalties on the company for continued violations.

“A judge could find the owner in contempt of court,” Garcia said. “AJ’s Auto Glass could face steep fines and jail time for noncompliance.”

Garcia said state authorities became aware of the calls through consumer complaints.

She said the Attorney General’s Office believes the company made hundreds of illegal solicitation calls.

“We encourage anyone who receives illegal telemarketing calls to file a complaint with our office,” Garcia said.

Arizonans can file complaints online at, or by email to or by calling 602-542-5763.

Follow reporter Les Bowen on Twitter @NewsyLesBowen. Reach him at 928-445-3333, ext. 1110, or 928-830-9305.

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