Trusted local news leader for Prescott area communities since 1882
Tue, Oct. 22

Letter: Thanks Safeway employees


If you ever had a job serving the public then you know how rare it is that a customer will acknowledge their appreciation to you and let your manager know how you have gone beyond the job description to genuinely help a customer.

I have been a customer at the Safeway store in Prescott Valley for 20 years and as time has marched on and my medical maladies have made grocery shopping a major challenge, it is with the kindness of employees (past and present) that I have been able to pretend that I am independent.

I recently have added another medical malady to my repertoire of challenges so the answer was yes, we will be glad to do that for you. I thank you, Tory, Todd, Trisha, Debora, Alyssa, and those employees and stock clerks who only know me as “the tall lady that wobbles around the aisles.”

Without your continued help I would be on the waiting list for senior assistance that stretches out for months ... I would be hungry by then.

Thanks for remembering the cut of meat and quantity of particular goods I use on a regular basis and for always having the shelves stocked with those items. Thanks for reminding me if I don’t have the usual item in my shopping cart at check-out.

Most importantly, there are customers that appreciate your help. Remember that when you get a customer that is not grateful to forgive them for they probably have not seen exceptional customer service for many years.

Nancy Siemers

Prescott Valley

Event Calendar
Event Calendar link
Submit Event

This Week's Circulars

To view money-saving ads...