Originally Published: November 16, 2015 6:03 a.m.
The deadline for Cable One customers to switch to a digital service is fast approaching.
Come this Wednesday, Nov. 18, those customers still using a coax cable to receive analog service will no longer be able to watch their favorite shows - or any shows for that matter - said Dennis Edwards, Cable One general manager.
"On Tuesday, Nov. 17, 50 percent of the analog channels will be shut off, followed by the remaining 50 percent the next day," Edwards said.
As the channels disappear, rather than simply turning to a black screen, there will be a PowerPoint presentation on each channel reminding customers they must acquire an all-digital receiver, which looks like a little black box, to continue receiving service from Cable One.
Customers can obtain this box by either ordering one online at www.cableone.net/alldigital, over the phone by calling 1-877-692-2253, or picking one up in person at Cable One's Prescott office located at 3201 Tower Rd.
The first two receivers are free for Cable One customers. Any more than that will cost $5 a month per unit.
If ordered online or over the phone, it will take three to five business days for the receiver to come in the mail.
The Cable One office will be open until 7 p.m. on Tuesday and Wednesday rather than 5 p.m. to provide customers a larger window of direct service on those days of transition, he said.
Cable One states on its website that the switch from analog to all digital technology will be able to add new channels-especially more HD channels-provide even better picture quality and deliver faster Internet speeds, unlocking a gateway of new entertainment options.
For more information, go to www.cableone.net/FYH/Pages/lineupchange.aspx, where many questions concerning the transition are answered.
Follow Max Efrein on Twitter @mefrein. Reach him at 928-445-3333 ext. 1105, or 928-642-7864.