Q&A: Reflecting on 21 years in glass business
Q & A with Kenny Olson, owner of Superstition Glass at 603 Bird St., Units B & C, Prescott. The shop is open 8 a.m. to 5 p.m. Mondays through Fridays. 445-2800; www.superstitionglass.com.
Q: How did you get into this business?
A: I grew up in my fathers' business, Olson Glass, in Southern California and Nevada. As a child, my dad would come into my room on a Saturday morning and say, 'Wake up - it's time to go to work.' It could be 5 a.m. I worked with him through high school and college.
"I started as apprentice glacier at the age of 21 and worked at his shops until the early 1980s. I started my own business in Mesa in 1990. That is where the name came from - the Superstition Mountains."
Q: What service do you provide?
A: "We offer many services to the Prescott community. We do custom work with glass and mirrors. We pride ourselves on doing what the customer wants, from that dream on paper to your custom shower door in your home to taking that breathtaking view out of the bathroom window and making it into the shape of your custom vanity mirror above the sink.
"We do tabletops, mirror wardrobe doors for closets, replace glass in failed insulated windows in homes, and also supply and install bath accessories including safety bars for showers and bathtubs. We are a commercial glass shop also, which means we can supply and service those storefront doors and windows at businesses. We are available for emergency window board-up."
Q: What is the key to your business longevity?
A: "Listening to your customers' needs. Superstition Glass is a quality-oriented business. We give our customers a quality job based on their needs."
Q: What is the best business advice you've given and received?
A: "My best advice to offer is a good-quality job at a fair price and always listen to what your customer wants."
Q: How are you handling the economy?
A: "A business must be able to adapt to the changes in the economy. Our business was involved in building new custom homes and commercial buildings. Due to the change in the economy, we have leaned more toward the service industries, repairs and remodeling of existing homes and commercial buildings."
Q: How many hours a week do you work?
A: "Anywhere from 45 to 55 hours depending on the work load. Whatever it takes."
Q: What's something unique about you?
A: "I love to ride my motorcycle and find that road and see where it goes. I also love to put together trips for fellow motorcyclists to have fun riding with friends."
Q: If you could take a week away, what would you do?
A: "Jump on my bike and ride as far as I could go and get back in time for work."
Q: What's something unique about your business?
A: "Due to my experience, I can offer you anything that has to do with glass and mirrors, like helping see that dream house become your dream home. We custom-build shower doors, mirrors with or without frames, and glass countertops. Superstition Glass can make an ordinary stairwell into a unique glass staircase."