Business Q&A: Dry cleaners have a 'not just white ... bright!' future
Q & A with Wesley and Cindy Winfree, owners of Comet Cleaners in the Frontier Village Center at 1781 E. Highway 69, Suite 1, behind Coco's restaurant. The cleaners is open from 7 a.m. to 6 p.m. Mondays through Fridays and from 9 a.m. to 1 p.m. Saturdays. Phone: 445-5994.
Q: What service do you provide in the community?
Cindy: "We clean and press all types of garments with special emphasis on laundered and starched dress shirts.
We also clean blankets and comforters, provide wedding gown cleaning and preservation and have an excellent tailoring service."
Q: How did you get into this business?
Wes: "My parents started a dry cleaning business in California in 1986 and the whole family took part in the day-to-day operations. In 1993, we moved to Prescott and purchased Comet Cleaners, which I managed until 2008. My wife and I bought CMWCO, (doing business as) Comet and Colt Cleaners, from my parents in January 2008."
Q: What is the key to your business longevity?
Wes: "Understanding the proper application of cleaning solvents, soap and water to remove stains from a broad array of fabrics combined with friendly and responsive service at reasonable prices."
Q: What is the best business advice you've received and given?
Cindy: "Satisfy your customers' needs and train and treat your employees well, all while controlling expenses."
Q: How are you handling the economy?
Cindy: "We have reduced our staff while still managing to retain excellent service."
Q: What's something unique about your business?
Cindy: "We have a drive-through service which is especially convenient for customers with small children and those with physical disabilities."
Q: What's something unique about you?
Wes: "I spent most of my teen years living in London, England. I biked through France and vacationed on the beaches of Spain and Portugal and finally returned to the U.S. for my senior year of high school."