Q & A: They do the work, the customer gets the title
Q & A with Ken Foote, owner of FooteWork Auto License & Title Service in Prescott and Prescott Valley.
724 Montezuma St.
Prescott Valley address:
6520 E. Second St.
Prescott phone number:
Prescott Valley phone number:
What are your hours?
"Mondays through Fridays 8 a.m. to 5 p.m."
How many employees do you have?
"We have 15 (employees)."
What service do you provide the community?
"We do everything here that the motor vehicle office does except for driver's licenses - with a different philosophy.
"Our philosophy is motor vehicle transactions in about 10 minutes with a very friendly and helpful approach to it.
"We do title transfers, we do registration renewals, we issue all the permits that are needed, personalized license plates and bonded and abandoned titles."
What is the cost to customers?
"There is a multitude of motor vehicle services that we offer. Fees range from $9 for a permit to a bonded title for $199."
What business milestone are you celebrating?
"It's our 10-year anniversary and time has flown by. It has been a lot of fun. FooteWork began out of my house."
How did you get into this business?
"I heard of a service like this elsewhere in the state. I was down in Tucson and saw a business like mine.
"On the drive back up, I came up with a business plan in my head and took out $500 from my savings account and went forward with it."
How many transactions have you done?
"We figured out that we've done over half a million motor vehicle transactions since we opened in 1998.
"We've done that with a 98.4 percent accuracy rating from the state and we're pretty proud of that."
What is your key to your business success?
"Probably asking what our customers really want and need. We've crafted the business to meet those needs."
What is your biggest business challenge?
"Even after 10 years, we still get people coming in who have never heard of this concept."
Do you work with any local charities?
"It's my personal belief that any local business has a responsibility to do that.
"I'm a member of the Kiwanis Club of Prescott. We contribute financially to Yavapai Big Brothers Big Sisters.
"Each year we collect food for the local food banks and we support the Acker Music Festival."