• When: Thursday, February 15, 2018, 2 p.m. to 4 p.m.
• Where: Better Business Bureau
• Cost: $25
• Website: Visit
• Age limit: All ages
• Categories: Community

This 2-part series is designed for nonprofit agency executive directors & program staff interested in learning about Process Improvement methodology, and getting hands-on experience in identifying possible improvements and taking action. Session I: Intro to Process Improvement is designed to introduce the subjects of Process Improvement, Quality and Change management, with topics like; Evolution of methodologies, Lean, Six Sigma, Plan-Do-Check-Act… Session II: Process Improvement Workout ** (3/22/18) This workshop allows you (at least one representative from your organization must have attended Session I) and fellow colleagues to get hands-on experience to identify opportunities and develop action plans to address problems in an organization that may affect quality and operational effectiveness.