A recent response by our local Post Office to a frantic mother’s search for an awaited package is an example of civil service at its best. The package contained a holiday themed nurse’s scrub top, which the mother, this writer, was to deliver to her daughter during their Christmas reunion in Wisconsin.
As the departure flight date grew near, it became apparent that the package was a casualty of the avalanche of packages flooding the country and pounding our post offices. After tracking the package online from Fed Ex to our local Post Office it appeared that the package would be somewhere here the day before the planned departure.
When this writer went to determine if the package had arrived, as home delivery was no longer an option, the understanding clerk behind the counter took my name and phone number. That evening at 7:30 p.m. the clerk called to report that the package had been found and could be picked up. My sense of relief and gratitude to this man who went above and beyond was especially high when considering the effort it took to pluck that package from the haystack of packages that were certainly there.
As it happens, the understanding “clerk” turned out to be our postmaster himself, Matt Mills, a man with true Christmas spirit.